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Room Rates Help Videos

 How to Manage Room Rates and Offers

Want to set up offers for your rooms and property or properties? Watch this video to learn how…

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On the menu bar, click on the tab called Room Rates. This opens a page that lists all the current offers available for your properties. There are two views for this page: Current Offers or All Offers. To toggle between these two options click on View All Offers above the top left of the grid. This displays all offers created in the grid. To display only current offers, click on View Current Offers above the top left of the grid.

To add a new offer, click on Add New Rate on the top left corner of the grid. This opens an Add / Edit Room Rates page. Here, you can select the property to which you want to assign the offer, type an Offer Name, select the dates you want to offer active for using the calendar icon on the right of the From and To Date, select the Tax you want to apply to the offer. At the bottom of the page, there is a grid that lists the different room types with the rack rates for the selected property. For more information on how to set the rack rates for room types, please watch the video How to Add or Edit Rooms or see our User Guide, section 1.3c.

Here, you can change the Extra Person rate, the Extra Bed rate, decide if you want the offer to be published on your website by ticking the Is Web Published box and choose the minimum amount of nights that the offer is valid for by typing a number in the Minimum Nights box.

To change the rates of the room, you need to change the rates of each individual day. This gives you flexibility when creating offers. If you are advertising a discounted weekday offer, you can change the Monday to Friday rates and leave the weekend at the rack rate. These rates are the net rates for the room types. The Display Price and Display Per Night / Per Week options are the rates displayed on the website, if the offer is published on your customer website. Please note, this Display Price needs to be entered manually, it is not used in any calculations. For more information on Display Prices, please see our User Guide, section 6.

Once you have chosen your rates, press Submit to confirm.

You have now successfully created an offer. It will now appear in the Room Rates list.

 

If you want to edit an existing offer, click on the pencil-edit icon on the left of the offer. This opens an Add / Edit Room Rates page containing the details of the offer. Here, you can edit the property the offer is for, the Offer Name, the dates the offer is valid for, the Tax, and the Offer Rates. When you are happy with your changes, click Submit to confirm.

You have now successfully edited an offer.